00565     2200193   4500001002100000005001500021008004100036020001800077035001900095041000700114082000800121090001400129100002300143245010300166250001000269260004500279300003000324650001700354INLIS00000000001462320241224114800241224|||||||||   |   |||   |||| ||   |   a979-22-0778-3  0010-1224014623  aid0 a658  a658 HER o0 aHermawan Kartajaya00aon becomaning a customer-centric company transformasi telkom menjadi perusahaan berbasis pelanggan  acet.3  aJakartabpt gramedia pustaka utamac2004  a380 hlm.; 23 cm x 15,2 cm 0atransformasi